Frequently Asked Questions

Questions and answers regarding account set up and general pre sales questions.

The minimum contract period is 12 months.

From as little as RM240 for a standard package which empowered your need for company profile page, news and update, products gallery, feedback form, mobile access pages; inclusive of directory-base domain name, hosting and search engine submission! When you compare this to the cost of printing and distributing sales brochures, you will agree that it’s surprisingly cost-effective.

We accept bank transfer, check, money order and cash (at our office). Credit card payment is not available now but we aim to support it in near future.

We will setup your hosting account as soon as we received your registration information and payment confirmation, usually is within 1 working day.

Many web hosting companies offer “unlimited” as a plan feature. However, it is impossible for any internet service provider to actually provide an unlimited amount of bandwidth or disk space.

We provide free hosting and bandwidth to you together with your MacroPages service subscription. Our packages come with different content size limitation and these limitations will directly affect usage of server disk space and bandwidth. Our strategy is to upgrade the server and purchase more bandwidth quota as our businesses growth.

No, MacroPages do not provide any email hosting services. Most of our customer already have their own email account hosted at free services such as Yahoo!, Hotmail and Gmail. We will consider adding email hosting services when there are hot request.

Miscellaneous support questions and MacroPages help.

Yes. You have unlimited access via our web-base control panel 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure, anytime and anywhere.

You will need to ask: Will he or she put a great deal of effort into the design? Does he or she have sufficient skills and experience to deliver what you want? Will the website look professional? Will they fix problems when you need them to? Can they grow with you as your requirement grows?

Questions and answers regarding the Internet Domain Name.

A directory base domain name appear in this format: http://www.macropages.com/your_user_name

No, we do not provide secondary domain name as our system is not design for it. For your information, a secondary domain name appear in this format: http://my_user_name.macropages.com. However, we have plan to support it in near future.

Yes, you can redirect your .com domain name to your MacroPages website.

You can register your domain through an ICANN-approved domain registrar such as Network Solutions and Register.com. Alternatively you can register through approved Malaysian Resellers who are affiliated to these ICANN-approved registrars.

A web site is an additional communication channel between yourself, your existing customers, and possibly new customers. It serve like a name card but more which giving you greater market reach and is like having a 24 hour telephone line combined with a company sales brochure that can be updated quickly.

With our assistance, your company web site will be registered with all the top search engines and online directories, so there’s a good chance that both new and existing customers will find you.